Changes & Services
15 May 2025 – 15 May 2026period
🎉 Year in Review
May 15 marks one full year of the Club Gilmore booking system. A quick thank-you to the people who got us here.
Anniversary · May 15
One year of the booking system — thank you, Club Gilmore.
A year ago, finding a booking meant emailing a club attendant and hoping the slot was still open. The system was manual, the booking types were limited, and an enormous amount of work fell on the shoulders of the club attendants. Today, we book online — in our own time — across more than 50 spaces and ten amenity categories. That didn't happen by accident.
1
Year live
17,847
Bookings
84,843
Guest visits
51
Bookable spaces
📝 How we got here
A short story of the past twelve months.
Before May 2025
Manual everything
Residents emailed the club attendants to check availability and book a slot. Few booking types were offered, because the entire system — calendars, conflicts, hand-offs — ran on people. It worked, but it asked a lot of the club attendants every single day.
May 15, 2025
The booking system goes live
Online bookings open up. Residents start reserving directly. The catalogue grows steadily through the year — large amenities, small amenities, study booths, guest suites, outdoor firepits, sky lounge sessions and more.
May 2026 — today
A building that books itself
A year on, we're booking around 48 amenities a day across the building, with 1,196 active resident units — and the staff still get to focus on hosting residents instead of chasing schedules.
🏆 A few thank-yous
None of this happens without the people behind it.
MQ
Special recognition
Matthew Quickenden
Matthew has been instrumental in analyzing booking capacity and designing the booking patterns that shape how the building actually gets used. He also built the interim solutions — HTML pages, Excel trackers — that kept the wheels turning while the bigger picture came together, and continues to push for ongoing policy improvements that make the booking experience fairer and easier for everyone. Thank you, Matthew.
T
A special thanks
Twinkle
Twinkle has stepped up into a system administrator role for the booking system — keeping things running, configured, and responsive. The day-to-day shape of the system reflects that work.
🏠
And the team
All of our Club Staff
To every club attendant and team member who continues to operate the system and support resident needs — thank you. You're the reason this building feels like one.
Here's to year two.
📢 Changes & Services
Recent additions and changes to your building's amenities — the full timeline of what's been released for you.
⭐ What's Most Popular
See what your neighbors are loving most — the rooms that bring people together at Club Gilmore.
🔥 Most-Loved by Residents
Top 15 rooms by how many different units have used them.
🏆 Most-Booked Rooms
Top 15 rooms by total booking count — where the action is.
☀️ Summer Hot Spots — Outdoor & Firepits
Most popular outdoor BBQ spots and firepits during the summer months (June – August). Plan ahead for sunny weekends.
👪 Best for Big Groups
Rooms most often booked for larger gatherings — perfect for parties and team activities.
🔥 Community Pulse
How alive is Club Gilmore? Here's the heartbeat of activity across the building.
📅 Monthly Activity Rhythm
Bookings and guests per month — see how the community comes alive across the year.
👪 Building-Wide Party Vibe
Club Gilmore is a social building — bookings tend to be group experiences, not solo trips.
Avg Party
~5 guests
Per booking, building-wide. Most amenities are designed for small groups.
Total Guest-Visits
81k+
Friends, family, neighbors all rolling through together.
Resident insight: Most amenities are happiest when shared. Bring a friend, host a small gathering, or invite the family.
🎮 So Many Things to Try
Variety is the building's superpower — ten distinct amenity categories.
Amenity Types
10
Distinct categories — from study booths to a sky lounge.
Distinct Rooms
51
Bookable spaces, plus drop-in facilities like the studio.
Try one: Check Discover & Explore for hidden gems and ideas you might not have tried yet.
🔥 Building Activity Pace
How often the building is in use — it's busy, but rarely empty.
Avg Bookings / Day
~48
Bookings happening across the building every day, year-round.
Per Active Resident
~14 bookings
All-time average per resident who has booked at least one amenity.
Resident insight: Most active residents come back about once a month. Light users miss out on a building designed for engagement.
🏆 Building Records
The biggest single days in Club Gilmore history so far.
Most Bookings in a Day
74
Sept 6, 2025 — the day Music Rooms switched to 30-min slots.
Most Guests in a Day
710
Nov 22, 2025 — the building's busiest single day for guest-visits.
Resident insight: Big days happen when several events overlap — weekends, holidays, and post-launch buzz.
☀️ Summer is Outdoor Season
May through August is peak outdoor time at Club Gilmore.
Peak Month
July
299 outdoor bookings — the busiest month for BBQ, firepits, and patio time.
Summer Volume
93%
of all outdoor bookings happen May–August. Outdoors is a true seasonal experience.
Hottest Spots
Firepit + BBQ
P17 & P18 lead with 415 combined Firepit+BBQ bookings — book early for weekend evenings.
Resident tip: BBQ-equipped spots typically close mid-October when the season ends. Plan summer cookouts ahead!
⛳️ Golf Simulator Buzz
The simulator runs hot — 82% of all 2-hour slots are booked across the year.
Peak Slot
8–10pm
88% of evenings booked — the busiest time of any day.
Most Active Day
Saturday
Avg 0.74 bookings/day — weekend warriors lead, but every day sees use.
Resident tip: Booking lead is short (avg 2 days) — if you want a Friday or Saturday evening slot, book at least a few days ahead.
🔍 Discover & Explore
Inspiration to try something new — here's what your neighbors love that you might not have tried yet.
🎮 How Adventurous Are Residents?
Distribution of how many different amenities each unit has tried — explorers vs single-amenity loyalists.
💎 Hidden Gems — Worth Trying
Underrated rooms that residents who try them keep coming back to. Repeat-rate > 1.5 means the people who try it return.
💡 Did You Know?
Hidden features and casual-use perks you might not know about.
📺
Recently Added · Drop-In Friendly
Dance/Flex/Yoga Studio — Easy Cast Device Added
A new easy-to-use cast device was recently installed in the studio, with room speakers included. Stream your favorite fitness app, YouTube class, or playlist — no booking required for casual use. Only book the room when you want guaranteed exclusive access.
Cast YouTube / Apple Fitness / Peloton
Room speakers included
No booking needed
🏸
Equipment Available
Outdoor Sports Turf — Badminton Ready
The Outdoor Sports Turf is set up for badminton — nets and equipment are on-site. Also great for soccer, frisbee, dog play, and pickup games. Free to reserve, weather permitting.
Badminton nets & equipment
Soccer / frisbee / pickup games
Free to reserve
⏰️ Plan-Ahead Guide — How Far Ahead Should You Book?
Real averages from how other residents actually book. Higher-demand spaces fill up fastest.
Large Amenities
3–4 weeks ahead
Sky Lounge, Event Suites, Dining Lounge, Amenity Lounge. Bookings average ~24 days in advance; popular weekend slots fill the fastest.
Guest Suites
3–4 weeks ahead
Avg lead time is ~27 days — book early for holidays, school breaks, and weekends. The 90-day window opens 3 months out.
Small Amenities
A few days
Karaoke, Theatre, Bowling, Multi-Sports. Avg lead is ~7 days, but most book within 3. Weekend evenings book up first.
Same-Day OK
0–2 days
Study Booths, Music Rooms, Meeting Booth, Golf Simulator. Mostly same-day or next-day — just book when you need them.
⭐ Quota-Free Bonus
Specialized Rooms
Pet Spa, Dance/Flex/Yoga, Kids Library, Outdoor Turf, Meeting Room. Bookings don't count against your Large or Small amenity quota — book freely!
Spaces That Need the Most Lead Time
| Room | Avg Days Ahead | 90% of bookings within |
|---|---|---|
| Guest Suite 404 | 31 days | 72 days |
| Dining Lounge | 29 days | 74 days |
| Guest Suite 405 / 406 / 503 | 27–29 days | 58–72 days |
| Event Suites 1 / 2 / 3 | 24–26 days | 51–64 days |
| Amenity Lounge | 24 days | 52 days |
| Sky Lounge | ~19 days | ~30 days |
Resident tip: Booking windows open 3 months (90 days) ahead. For weddings, milestone parties, or holiday hosting in a Guest Suite or Sky Lounge — book the day the window opens. For a casual study booth or music room session, just book when you're ready to use it.
🛏 Guest Suites Guide
Hosting friends or family? Here's everything you need to know about Club Gilmore's guest suites.
🛏 What Are Guest Suites?
Hotel-style overnight accommodations on the property — bookable for visiting family, friends, or out-of-town guests.
9 Suites Available
404, 405, 406, 407, 501, 502, 503, 504, 505
Suite 407 is accessibility-friendly. Suite 501 is the Family suite (most space).
Typical Stay
3 nights
Most stays are 1–2 nights, but the Family suite often hosts longer family visits.
Booked 67% of the Year
High demand — book ahead
Across the year, suites are occupied 67% of available nights. Holidays + weekends fill weeks ahead.
⏰️ How Far Ahead to Book
Real averages from how other residents book.
🎉
Holiday weekends & school breaks
Book 4–6 weeks ahead — these dates fill first, every year.
👩👨👧👦
Family suite (501) for 4+ guests
Book 3–4 weeks ahead — only one Family suite, popular for big visits.
📷
Standard weekend stay
Book 2–3 weeks ahead — gives you choice of suites.
🕒
Mid-week / last-minute
Often available within a week — weekday nights have the most openings.
Tip: The booking window opens 3 months (90 days) ahead. For peak holidays, book the day the window opens.
✅ Hosting Tips
Make the most of your guests' stay.
- 🏠Match the suite to the group. 501 (Family) for 4+ guests, 407 if your guest needs accessibility, others for 1–3 people.
- 🏠Plan the rest of the visit. Book complementary amenities (Bowling, Theatre, Sky Lounge, Outdoor BBQ) for the same dates.
- 🧹Sanitization is included. A standard sanitization fee covers thorough cleaning between stays — you don't have to coordinate it.
- 📅Stays are typically 1–3 nights. Booking 4+ nights? Choose the Family suite or check availability earlier.
🔥 Peak Demand Periods
Plan around these — suites fill up fastest in these windows.
Holidays
Dec, Jul 4, Thanksgiving
All 9 suites have been booked simultaneously on multiple holiday weekends — the building hits full capacity.
Weekend Pattern
Friday & Saturday Nights
Most stays span Fri/Sat. Mid-week (Mon–Wed) consistently has the most availability.
School Breaks
Spring + Summer Breaks
Family suites (and most others) book up 4–6 weeks before March, July, and August school breaks.
🏯 Tower Tally
Which tower has the most amenity champions? The bragging-rights leaderboard for Tower 1, Tower 2, and Tower 3.
🏆 The Tower Podium
Towers ranked by how many per-amenity champion titles their residents hold.
🥇🥈🥉 Medal Tally — Gold, Silver & Bronze by Tower
Olympic-style breakdown counting 1st, 2nd, and 3rd place finishers across all amenities. The full picture of tower depth.
How this works: We tally up the per-amenity champions from the Resident Records page and group them by tower. The tower with the most champion titles wins gold — bragging rights only, no prize money!
🏆 Resident Records
Anonymous shoutouts to your most enthusiastic neighbors. Who knows — you might already hold one of these titles!
🏅️ Building-Wide Top Bookers — The Podium
The four most active residents across the whole building. Anonymous — could one of them be you?
⭐ Per-Amenity Champions
The most active booker for each room. No names — just titles, badges, and bragging rights.
How records are tracked: These are real counts pulled from booking history, but resident identities are kept private. Each title goes to the unit with the most confirmed bookings for that amenity. Want a title of your own? Just keep booking the spaces you love.
📱 Coming Soon
A new way to experience Club Gilmore — right from your phone.
Mobile app · in development
Book amenities. Plan visits. All from your phone.
The Club Gilmore mobile app brings your favourite building features to your pocket. Browse availability, reserve a guest suite, snag a study booth, and discover what your neighbours are loving — in just a few taps.
Coming soon to
App Store
Coming soon to
Google Play
🚀 Also on the roadmap
Two more things we're working on for residents.
🔥
On the way
Level 4 Firepit Sessions
A new series of resident firepit sessions on Level 4 — bookable evening gatherings with the firepits lit and ready. A cosier, social outdoor option as the seasons cool down.
What's coming for you
- ✓Hosted firepit nights on Level 4
- ✓Drop-in friendly — meet your neighbours
- ✓Watch this page for the launch date
⏰️ Status
In planning — details and start date to be announced.
🔑
Long-term roadmap
Resident Fob ↔ Bookings Integration
Long-term work is ongoing to integrate direct resident fob access with bookings — so your fob automatically unlocks the door at the start of your reservation, with no extra steps.
What it will unlock for you
- ✓Fob-tap entry tied to your active booking
- ✓No more separate check-in or access steps
- ✓Cleaner, audit-ready access logs for the building
⏰️ Status
System Design Capability — multi-quarter effort.