Feedback & Reporting

Urgent

For noise complaints, smoking, or security issues call your Concierge immediately. The concierge can come and witness the issue themselves and create a care report.

• Tower 1 - 672-336-9306 
• Tower 2 - 604-363-8920
• Tower 3 - 604-306-2431
• Club Security - 604-218-1145

Feedback 

If you have a suggestion add it to the suggestion for improvements

• Suggestion Box 

Reporting

If you see damage in Club Gilmore or your Tower:
You can write a short description and/or upload a photo 

• Reporting Damage

Having an issue with the booking System Xplor

• Log a ticket 

Did the Onni Commercial gate arm not open for you despite being registered with Seymour Parking? Log the incident to help Strata Councils push Onni Commercial to improve the gate

• Log the incident

Questions

If its not urgent email your tower concierge 

• Concierge Tower 1
• Concierge Tower 2
• Concierge Tower 3

You can contact the Club attendant via email

• Club Attendant